Privacy Policy

What This Policy Covers

This Privacy Policy applies to personal data we collect when you visit our website, create an account, use our learning platform, communicate with us, or otherwise interact with the Service. It does not apply to third-party websites, applications, or services that may be linked from the Service, each of which may collect data in accordance with their own privacy policies.

Personal Data We Collect

Account and Identity Data

When you create an account or authenticate through a third-party sign-in provider, we collect:

• Name
• Email address
• Profile photograph (if provided by your sign-in provider)
• Authentication identifiers associated with your Google or Apple account, as applicable

Payment Data

When you purchase a subscription or make a payment, our payment processor, Stripe, Inc., collects and processes your payment information, including credit or debit card number, billing address, and related financial data. We do not store complete payment card numbers on our systems. We receive from Stripe limited transaction data, including the last four digits of your card, card brand, expiration date, billing address, and transaction history, which we retain for record-keeping and support purposes.

Usage and Learning Data

As you use the Service, we collect data about your interactions with the platform, including:

• Video viewing history and progress
• Quiz and drill responses, scores, and performance metrics
• Homework submissions and related content
• Messages and conversations with our AI tutor
• Course progress and completion records
• Feature usage patterns and navigation activity

Communications Data

When you contact us for support or otherwise communicate with us, we collect the content of your messages, your email address, and any other information you choose to provide.

Device and Technical Data

We automatically collect certain technical information when you access the Service, including:

• IP address
• Browser type and version
• Operating system
• Device type and screen resolution
• Referring URL
• Pages visited and time spent on pages
• Date and time of access

How We Use Personal Data

We use the personal data we collect for the following purposes:

• Providing the Service. To create and maintain your account, deliver course content, track your learning progress, process your payments, and provide the core functionality of the platform.
• AI-Powered Features. To operate our AI tutor and generate personalized learning content, including interactive lessons, feedback, and study recommendations. See the Artificial Intelligence section for additional detail.
• Transactional Communications. To send service-related emails, including account confirmations, purchase receipts, password resets, and other notices necessary to operate the Service. We do not send marketing or promotional emails.
• Improvement and Analytics. To analyze usage patterns, diagnose technical issues, and improve the performance, reliability, and features of the Service.
• Safety and Compliance. To detect and prevent fraud, enforce our Terms of Service, and comply with applicable legal obligations.
• Aggregation and De-identification. To create aggregated or de-identified data sets that do not reasonably identify you. Once data has been aggregated or de-identified, it is no longer considered personal data under this Privacy Policy, and we may use it for any lawful business purpose, including research, analytics, and product development.

How We Share Personal Data

We do not sell your personal data. We share personal data only in the following limited circumstances:

• Service Providers. We share personal data with third-party service providers that perform services on our behalf, including payment processing, cloud hosting, and email delivery. These providers are contractually obligated to use personal data only as necessary to perform services for us and in accordance with applicable law.
• AI Service Providers. Portions of your learning data and conversational inputs may be transmitted to third-party AI service providers to operate AI-powered features of the Service. These providers process data solely to generate responses and content on our behalf and are contractually prohibited from using your data for their own purposes, including the training of their models.
• Legal Requirements. We may disclose personal data if required to do so by law, regulation, legal process, or governmental request, or where we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a law enforcement request.
• Business Transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or other similar transaction involving all or a portion of our assets, personal data may be transferred to the acquiring entity or successor.
• With Your Consent. We may share personal data for purposes not described in this Privacy Policy when we have obtained your consent to do so.

We do not share personal data with advertising networks, data brokers, or any third party for their own marketing purposes.

Artificial Intelligence

The Service includes AI-powered features, such as an AI tutor, automated lesson generation, and personalized learning recommendations. To provide these features, we transmit certain data, including your messages, quiz responses, and learning context, to third-party AI service providers that process this data on our behalf.

These AI service providers are bound by contractual obligations that restrict their use of your data to providing the Service and prohibit them from using your data for training their own models or for any purpose unrelated to the Service.

AI-generated content, including tutor responses and lesson materials, is provided for educational purposes only and may contain errors or inaccuracies. AI-generated content does not constitute professional, legal, or academic advice.

Tracking Technologies and Cookies

We use a limited number of cookies and similar technologies that are strictly necessary for the operation of the Service, including:

• Authentication cookies to keep you signed in to your account.
• Session cookies to maintain your session state as you navigate the platform.
• Preference cookies to remember your settings and display preferences.

We do not use advertising cookies, third-party tracking pixels, or retargeting technologies. We do not participate in ad networks or permit third parties to collect data from the Service for advertising purposes.

Do Not Track

Some web browsers transmit "Do Not Track" signals to websites. Because there is no universally accepted standard for how to respond to these signals, the Service does not currently alter its practices when it receives a Do Not Track signal.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

Data Retention

We retain personal data for as long as your account is active or as reasonably necessary to provide the Service to you. We may also retain personal data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When personal data is no longer required for any of these purposes, we will delete or de-identify it in accordance with our data retention practices.

Children's Privacy

The Service is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that data promptly. If you believe a child under 13 has provided personal data to us, please contact us at support@burtonmethod.com.

Your Privacy Rights

California Residents

If you are a California resident, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), may provide you with additional rights regarding your personal data. These rights include:

• Right to Know. You may request that we disclose the categories and specific pieces of personal data we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we shared it.
• Right to Delete. You may request that we delete personal data we have collected from you, subject to certain exceptions permitted by law.
• Right to Correct. You may request that we correct inaccurate personal data we maintain about you.
• Right to Opt Out of Sale or Sharing. We do not sell personal data or share it for cross-context behavioral advertising.
• Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@burtonmethod.com. You may also designate an authorized agent to submit a request on your behalf. We will verify your identity before fulfilling your request and respond within the time periods required by applicable law.

Categories of personal data collected in the preceding twelve months: Identifiers (name, email address, IP address, account identifiers); commercial information (transaction and subscription records); Internet or other electronic network activity information (browsing and usage data); and education information (learning progress, quiz responses, homework submissions). For further detail, see the Personal Data We Collect section.

We do not sell or share personal data, as those terms are defined under the CCPA.

Nevada Residents

Under Nevada law, Nevada residents may opt out of the sale of certain covered information that a website operator has collected or will collect. We do not sell covered information as defined under Nevada law. If you are a Nevada resident and wish to submit a verified request, please contact us at support@burtonmethod.com.

European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area ("EEA"), the United Kingdom ("UK"), or Switzerland, the General Data Protection Regulation ("GDPR") or equivalent local legislation may apply to our processing of your personal data. This section provides additional information required under those frameworks.

Legal Bases for Processing

We process personal data on the following legal bases:

• Performance of a Contract. Processing necessary to provide the Service to you under our Terms of Service, including account creation, content delivery, progress tracking, and payment processing.
• Legitimate Interests. Processing necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include improving and securing the Service, analyzing usage patterns, and preventing fraud.
• Consent. Where we rely on your consent to process personal data, you may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Legal Obligation. Processing necessary to comply with applicable laws, regulations, or legal processes.

Your Rights Under GDPR

Subject to applicable law, you have the following rights:

• Access. The right to request a copy of the personal data we hold about you.
• Rectification. The right to request correction of inaccurate or incomplete personal data.
• Erasure. The right to request deletion of your personal data in certain circumstances.
• Restriction. The right to request that we restrict the processing of your personal data in certain circumstances.
• Portability. The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Objection. The right to object to processing based on our legitimate interests.

To exercise any of these rights, please contact us at support@burtonmethod.com. You also have the right to lodge a complaint with your local data protection supervisory authority.

International Data Transfers

Your personal data is stored and processed in the United States. If you are located outside the United States, your personal data will be transferred to the United States for processing. We rely on appropriate safeguards for such transfers, including standard contractual clauses approved by the European Commission or the UK Information Commissioner's Office, as applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated Privacy Policy on the Service with a revised effective date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Burton Method
Email: support@burtonmethod.com